Shipping policy
🚚 FREE SHIPPING ON ALL ORDERS
No need to worry about customs — your package will not be intercepted. All products are declared as normal fruit knives and will be delivered directly to your door!
📦 Standard Shipping Times
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USA, UK, Australia, Canada, New Zealand, Europe: 10–20 business days
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Asian countries: 7–15 business days
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Other regions: 15–25 business days
📬 Tracking information will be provided within 3–5 days after order processing.
⚡ Express Shipping
If you need faster delivery, express shipping is available at an extra cost.
Please contact us before placing your order at gelshadow2@outlook.com.
We will adjust the shipping fee based on your location and selected product.
Note:
Some items are stocked in U.S. warehouses. For these, shipping within the U.S. typically takes 2–7 business days. We will notify you by email if this applies to your order.
📧 Order Confirmation
Once your order is successfully placed, you will receive a confirmation email containing your Order Number and purchase details.
🔄 Order Changes
If you need to modify your order, please contact us before 11:00 PM (PDT, GMT-7) on the same day the order was placed.
Email us at goldenfirst28@gmail.com
with your change request.
🔍 How to Track Your Order
You’ll receive a tracking number in your Shipping Confirmation email.
You can track your package at:
👉 www.17track.net
🔐 Online Security
Your online safety is our top priority. All payment and personal data transmitted via our store is encrypted using SSL (Secure Sockets Layer) technology to ensure confidentiality and protection.
💳 Payment Safety
We use a secure and trusted payment gateway that supports encrypted transactions using AES-256 encryption. Your credit card and personal information are always safe with us.